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A WNS Perspective

Key Highlights

BIG DATA WAS ONCE A HASSLE. NOW IT FUELS OUR DECISION-MAKING.

 

A customer data science major transformed its big data management, freeing up valuable time and resources, by partnering with WNS Triange - the data, analytics, AI and research practice at WNS.

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The Challenge

A global leader in customer data science was faced with the daunting task of processing massive amounts of data streaming in from its retail base in a timely and cost-effective manner.

Challenge
Solution

The Solution

WNS saw opportunities. We leveraged Triange Center of Excellence, a key pillar of WNS Triange (our data, analytics and AI practice), to transform the client’s data management. We collected raw data across multiple regions, frequencies and formats. We then normalized and segmented it using business logic and methods tailored to the client’s needs. This data was used to create reports, trends and summaries that helped the client improve decision-making.

The Outcome

Our team of data specialists worked 24/7, processing millions of data feeds, troubleshooting and ensuring quality to facilitate the timely delivery of data. WNS met 99-100 percent of the targets in its service level agreements, allowing the client to re-focus its resources on innovation and market expansion.

Outcome
 

To learn more, contact us at  Hi-Tech Analytics Consulting | Hi-Tech Big Data Services | WNS

About WNS Triange:

WNS Triange (formerly WNS Research and Analytics practice) powers business growth and innovation for 120+ global companies with data, analytics and Artificial Intelligence (AI). Driven by a specialized team of over 4000 analysts, data scientists and domain experts, WNS Triange helps translate data into actionable insights for impactful decision-making. Built on the pillars of consulting (Triange Consult), future-ready platforms (Triange Nxt), and domain and technology (Triange CoE), WNS Triange seamlessly blends strategy, industry-specific nuances, AI and Machine Learning (ML) operations, and intelligent cloud platforms.

Driving a futuristic edge are WNS Triange’s modular cloud-based platforms and solutions leveraging advanced AI and ML to provide end-to-end integration and processing of data to actionable insights. WNS Triange leverages the combined strength of WNS’ domain expertise, co-creation labs, strategic partnerships and outcome-based engagement models.


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