Hi-Tech and Professional Services
WNS partners with leading Hi-Tech, frontier-tech and professional services firms to drive accelerated business outcomes in an ever-evolving technology and consumer landscape. We combine deep domain expertise with process and transformation-led RPA, AI and analytics solutions to help increase cost efficiency and revenue streams, generate actionable business insights, and enhance agility and flexibility. Our digital-first solutions improve NPS scores and regulatory compliance and reduce lead acquisition cost, enabling clients to deliver superior business and customer experiences.
40+Global Clients
4000+Specialists
50%+Cost Savings Delivered
20+Tools / Frameworks / Platforms
15%Uplift in Incremental Revenue per Customer
Our data extraction and contextualization platform powered by AI and ML techniques
A unique customer experience solution integrating digital and human assistance
A social media analytics platform that harnesses the combined power of AI and ML
A comprehensive, multi-channel case management solution to drive higher efficiencies
Corporate Vice President, Solutions and Consulting
Senior Vice President, Sales, US
Senior Vice President, Sales, UK
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Business Unit Head, Hi-Tech and Professional Services
Jay Venkateswaran is the Business Unit Head for Hi-Tech and Professional Services, and Banking & Financial Services. He is responsible for the strategy, growth and financial performance of these businesses. Prior to joining WNS, he was with AT Kearney as Consulting Partner.
A ‘Major Contender’ in Everest Group’s Financial Crime and Compliance Operations – Services PEAK Matrix® Assessment 2021
Excellent, massive value add to our business. I have already recommended them to other firms and will continue to do so.
The team continues to provide us with opportunities in the market, our competitors do not have. This in turn assists with our strategic goals both now and as we look forward...
I was impressed at how you took ownership of the data and the problem, and did such an in-depth analysis. I also liked that your solution is clear and maintainable going forward, and you have controls in place to monitor performance. It is excellent work and we can be confident our SSI data is in very good hands.
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