Banking & Financial Services
WNS partners with banking, financial services and FinTech companies to drive momentum in their digital transformation journey. We combine our industry expertise, innovative business models and process excellence with domain-led Robotic Process Automation (RPA), Artificial Intelligence (AI) and analytics to create tangible value in a highly disruptive and regulated business landscape. We collaborate with clients to drive agile and lean operations, bolster risk and compliance, and drive superior end-customer experience.
20+Clients served globally
2000+Best-in-class professionals
Experience banking like never before with WNS Gen AI Response Interface (GARI), an AI-powered super assistant. GARI transforms complex banking interactions into simple customer-centric solutions leading to superior omnichannel experiences.
Intelligent ‘as-a-service’ suite of solutions to address increasing risks and regulations
A banking operations-in-a-box solution, powered by advanced digital and analytics for FinTechs
A unique customer experience solution integrating digital and human assistance
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Corporate Vice President, North America
Senior Vice President, Europe
Corporate Vice President, Europe
Senior Vice President, APAC
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Business Unit Head, Banking & Financial Services
Digital Bet Pays Off During Global Crisis for Global Bank
Analytics Helps Curb Reverse Mortgage Attrition for Leading Bank
Analytics & Automation Help Leading Bank Transform Loan Process
A “Major Contender” in Everest Group’s Financial Crime and Compliance Operations – Services PEAK Matrix® Assessment 2021
A ‘Leader’ in NelsonHall’s NEAT for Mortgage and Loan Services 2020
WNS has been recognized as a ‘Leader’ in NelsonHall’s 2020 NEAT evaluation for Mortgage & Loan Services in the New Digital Business Models category
A “Major Contender” in Everest Group’s Mortgage Operations PEAK Matrix® Assessment 2020
A “Major Contender” in Everest Group’s Banking BPS Services PEAK Matrix® Assessment with Service Provider Landscape 2020
A “Major Player” in NelsonHall’s NEAT for Transforming Wealth and Asset Management Services 2019
A “Major Player” in International Data Corporation (“IDC”) MarketScape: Worldwide Business Process Outsourcing for Anti-Money Laundering and Know-Your-Customer Vendor Assessment (December 2019)
A “Major Contender” in Everest Group’s Banking BPS – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
"WNS and M&T are co-creating solutions that will be vitally important to our mutual success. We think of WNS as part of our team – in WNS we have a partner that will help us become successful in what we do today and in the future."
"COVID-19 brought significant changes to our business. We had to adapt to continue servicing our customers as per their expectations and timelines – and WNS has been a huge part of this. This is a result of four years of partnership, mutual understanding, deep knowledge of each other’s business processes and domain knowledge."
“Our relationship with WNS has been characterized by them being a true strategic partner to us. I have been exceptionally impressed by the way in which the WNS team has helped us. They rose to the challenge, they worked with us on a daily basis and continue to do so in a true spirit of partnership and collaboration.”
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