Insurance
We partner with more than 55 global insurers, re-insurers, brokers and InsurTech companies to accelerate digital transformation. We annually manage 30 million+ claims transactions, claims spend worth USD 13 billion and underwriting transactions over 10 million. Our deep industry knowledge, leading-edge technology and analytical solutions, and integrated digital operating models help insurers scale faster and respond to changing market conditions. Our digital-first insurance BPO solutions improve risk mitigation, reduce indemnity spending, lower cost of service and enable superior customer experience.
400+Analytics Programs Delivered
600+Actuarial & Analytics Specialists
11,500+Insurance Specialists
300+Digital Transformation Programs in Production
A unique ‘Platform + BPM-as-a-Service’ target operating model for (re)insurers
A blockchain-enabled risk syndication solution to drive increased transparency and cooperation
A cutting-edge mobility solution for insurance brokers and financial advisors to boost CX
An intelligent workflow management tool for the effective administration of claims and policies
An RPA-based solution that automates the end-to-end adjudication process of claims
High-performance actuarial modeling solution for risk-informed decision support
Keshav R. Murugesh in Conversation with John Keppel, Chief Sustainability Officer, Zurich Insurance, in The Turning Point
Corporate SVP & Chief Growth Officer, Insurance & Banking
Senior Vice President, Lloyd’s and London Market, Europe
Senior Vice President, Life & Annuities, North America
Senior Vice President, General Insurance and Life & Pensions, Europe
Senior Vice President, Growth Leader for Insurance, North America
Whitepapers
Explore More
Articles
Business Unit Head, Insurance
Puneet Dikshit is the Head of the Global Insurance Business Unit at WNS. He is responsible for the strategy, growth initiatives and financial performance of the business unit. Puneet has a proven track record of success, with over 25 years of experience in operations and customer relationship management in the US, UK and Australian markets. Prior to joining WNS, Puneet held leadership positions at global majors, including Citicorp Credit Services.
WNS’ Image Analytics Drives Accurate Claims Assessment of Rooftop Damages
Digital-first Approach Helps Insurer Manage Underwriting Volumes During Crisis
Digital Accelerators Lead to Improved CX for a Global Insurance Company
WNS is positioned as a ‘Leader’ in the Everest Group Digital Platform and Augmentation Suite (DPAS) in Insurance BPS PEAK Matrix® Assessment 2022. The report highlights WNS’ strengths in three key areas – industry expertise, analytics prowess and hyperautomation capabilities.
To know more, click here
NelsonHall has named WNS as a ‘Leader’ for Property & Casualty (P&C) Operations Transformation in all market segments – New Business Setup / Underwriting Capability, Customer / Distribution Service Administration Capability and Claims Administration Capability.
Along similar lines, NelsonHall has also placed WNS as an overall ‘Leader’ in Life, Annuities & Pension (LA&P) Operational Transformation NEAT where WNS has been recognized for its capability to transform and digitalize LA&P insurance business processes across the value chain of new business setup, underwriting, customer acquisition and administration, life claims administration and distribution management. To read the detailed reports, click here
WNS recognized as an overall ‘Leader’ in Life, Annuities & Pension (LA&P): Operational Transformation in NelsonHall’s 2021 NEAT evaluation
WNS Wins Two 2021 ISG Digital Case Study AwardsTM for Digital Transformation enabled for Aviva and a U.K.-based financial services provider
WNS Recognized as ‘Leader’ in P&C Insurance for 7th Consecutive Year by Everest Group in Q1 FY 2022
WNS has been recognized as a ‘Leader’ and ‘Star Performer’ in Everest Group’s 2020 PEAK Matrix® for Property and Casualty (P&C) Insurance BPO for the sixth consecutive year
Market Leader’ in ISG’s Provider Lens™ Digital Insurance BPO Services U.S. – ‘Leader’ in Property & Casualty Insurance and Life & Annuity TPA Services and ‘Leader’ in domain expertise, end-to-end capabilities, digital transformation services and mature automation ecosystem in Q3 FY 2020
A “Leader and Star Performer” in Everest Group’s Property and Casualty Insurance – Service Provider Landscape with Services PEAK Matrix® Assessment 2020
A “Leader” in NelsonHall’s Vendor Evaluation and Assessment Tool (“NEAT”) for Life & Annuity Pensions Business Process Services (“BPS”) 2020
A “Major Contender” in Everest Group’s Life & Pensions Insurance BPO – Service Provider Landscape with Services PEAK Matrix® Assessment 2020
A “Major Contender” in Everest Group’s Insurance Analytics and Insights (“A&I”) Third-party Services PEAK Matrix® Assessment 2020
A “Leader” in Property and Casualty and Life and Annuity Third-Party Administration (“TPA”) Services, and a “Rising Star” in Life and Annuity in Information Services Group’s (“ISG”) Provider Lens™ Digital Insurance BPO Services US Quadrant 2019
A “Leader” in all four buyer archetypes in ISG’s Provider Lens™ Digital Insurance BPO Services Buyer Archetype 2019
A “Major Contender” in Everest Group’s Life and Pensions Insurance BPO – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
A “Major Contender” in Everest Group’s Non-Life Insurance TPA – Service Provider Landscape with Services PEAK Matrix™ Assessment 2019
“Our team at Convex is excited to be building the ‘insurance company of the future’ free from legacy systems and processes. We believe WNS has the operational excellence needed to support the execution of our business strategy. We are building a platform which is flexible, scalable and efficient, and WNS will be a great partner to support us on our journey.”
Please select a topic below related to your inquiry. If you don’t find what you need, fill out our contact form.
Join the conversation