Key Benefits

Back-office Team

  • 99% accuracy for shipment documentation
  • 60% reduction in manual effort
  • 99.99% system uptime
  • Real-time dashboards and forecast tools

Operations and Planning Team

Faster visibility of shipment information for:

  • Improved load planning and routing
  • Real-time operations analytics
  • Online track and trace

Finance Team

  • Increased invoice accuracy
  • Reduced disputes
  • Improve DSO
  • 50% reduction in documentation cost
 

A complete digitization solution
custom-built for the shipping Industry

The platform enhanced by Artificial Intelligence and Machine Learning addresses current challenges by automating the end-to-end shipping documentation process

 

Key Differentiators

 

We solve your business problem!

We take ownership of the process and design a solution that suits your business needs

Zero upfront cost

Pay-per-use model with no upfront set-up or implementation cost*

*with minimum volume guarantee

Secure and reliable technology stack

Pay-per-use model with no upfront set-up or implementation cost*

Ranked #1 in HFS Research's Top 10 for Travel, Hospitality & Logistics Services

WNS Malkom awarded a Bronze 2020 Stevie in the 'Artificial Intelligence and Machine Learning Solution' category

    

For best-in-class delivery experience

 

Malkom’s utility & value have been proven across a variety of shipping & logistics companies globally

Successfully managing multi-level document digitization and process complexity

 
 

North American LTL Major

North American LTL Major    North American LTL Major

Fortune 500 Global Logistics and Express Company

Fortune 500 Global Logistics and Express Company

U.K.-based Freight Forwarder

U.K.-based Freight Forwarder

U.K.-based Consolidator

U.K.-based Consolidator

North American LTL Major

North American LTL Major
Process LTL billing Customs declaration Customs declaration Customs declaration LTL billing
Volumes 5 Million 6 Million 200 k 50 k 500 k
Outcome Invoicing accuracy Quick turnaround 99% accuracy Zero rejects On-time delivery
Doc type LTL bills Commercial invoices Commercial invoices & packing lists Shipping instructions LTL bills