WNS is positioned as a ‘Leader’ in the Everest Group Digital Platform and Augmentation Suite (DPAS) in Insurance BPS PEAK Matrix® Assessment 2022. The report highlights WNS’ strengths in three key areas – industry expertise, analytics prowess and hyperautomation capabilities.
WNS continues to develop its insurance industry expertise through targeted CoEs in areas such as actuarial, analytics and underwriting. The company’s partnership ecosystem comprising core platform providers, InsurTechs and tech companies is supporting the development of broader data engineering and AI capabilities.
The higher adoption of analytics for WNS’ DPAS client portfolio is a testament to the company's analytics investment. WNS is increasingly leveraging its analytics capabilities to drive new sales and claims management for clients across industries and geographies.
To build a well-rounded DPAS, WNS continues to scale its automation practice with a particular focus on building hyperautomation capabilities using low-code / no-code platform. Further, the company has been investing in its intelligent automation offerings with a sharp focus on intelligent document processing.