Digital technology and data are playing an instrumental role in streamlining London market operations and delivering an improved customer experience. This year, TINtech London Market will focus on how insurance enterprises can successfully deliver technology and cultural change that supports client-centric business and operating models, enables new systems and processes, and drives innovation. Industry experts will address some of the most prominent challenges and opportunities facing the industry via thought-provoking debates and discussions.
WNS at the Event
WNS will be present at TINtech London Market 2023 as a session sponsor.
Topic: Transforming Broker Operations: The Implications of a Digital Marketplace for Broker Systems, Processes and Technology
When: February 7, 2023, 12:10 p.m. to 1:10 p.m. GMT
Speakers:
- Victor Mascarenhas, SVP – Insurance, WNS
- Helen Howard-Knight, Director of Operations, Aon
- Bradley O’Connor, CIO, Miller Insurance Services
Key discussion points:
- Overcoming the operational and technical challenges to deliver London’s future broker operating model
- Identifying and tackling friction in the customer journey – do we know what they really want?
- Reducing manual processes, duplication and re-keying errors through smart automation
- Resolving the tension between insurer and broker around data capture and ownership
Meet Our Leaders
- Adrian Guttridge, Corporate VP - Banking, Financial Services & Insurance
- Victor Mascarenhas, SVP - Insurance
- Claire Attwood, Corporate VP - Client Services
- Siddharth Bhatia, Corporate VP - Insurance
- Gautam Banerjee, Corporate VP - Digital Transformation Consulting UK
Why Meet Us
As a preferred partner to 55+ global insurers, re-insurers, brokers - including some of the leading Lloyd’s and London Market insurance enterprises, and InsurTech companies, we combine deep industry expertise and proven digital transformation capabilities to re-imagine their operations and drive growth.
WNS’ deep industry knowledge and proven digital transformation capabilities effectively enable businesses operating in the Lloyd’s market to adapt to the evolving business landscape. We provide end-to-end support, right from underwriting through to claims. Some of the key outcomes delivered include ~50 percent cost efficiency through standardization and consolidation, and additional benefits of ~25 percent through the application of Robotic Process Automation (RPA), analytics and process re-engineering.
Our solutions leverage data-to-insights capabilities, digital accelerators and hyperautomation to reduce operational costs, improve speed-to-market and ensure faster, borderless processing and settlement of claims.
Visit us at our booth to discuss how WNS’ innovative solutions, including InVog, an industry-first Insurance-in-a-Box offering, and VeriChain, a risk syndication solution that leverages blockchain, are driving impactful outcomes for Lloyd’s and London Insurance market clients.